Privacy Policy - Red Canaria Laboratorios

1. Purpose and acceptance

This legal notice regulates the use of the website: www.redcanarialaboratorios.com. Browsing the page www.redcanarialaboratorios.com attributes the condition of user thereof and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be modified. The user undertakes to make correct use of the website in accordance with the laws, good faith, public order, traffic uses and this Legal Notice. The User will respond to RED CANARIA LABORATORIOS and against third parties, of the damages that could be caused as a consequence of the breach of said obligation.

2. Conditions of access and use

The website and its services are freely accessible. The User guarantees the authenticity and timeliness of all the data that he communicates to RED CANARIA LABORATORIOS and you will be solely responsible for any false or inaccurate statements you make. The User expressly agrees to make proper use of the content and services offered and not to use them to: a) Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, apology of terrorism or, in general, contrary to the law content or to public order. b) Introducing computer viruses into the network or performing actions that may alter, spoil, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of RED CANARIA LABORATORIOS or from third parties; as well as obstructing the access of other Users to the website and its services. c) Try to access restricted areas of the computer systems of RED CANARIA LABORATORIOS or third parties and, where appropriate, extract information. d) Violate the rights of intellectual or industrial property, as well as violate the confidentiality of the information of RED CANARIA LABORATORIOS or third parties. e) Impersonate the identity of another User, of the public administrations or of a third party. f) Reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the Contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted g) Collect data for the purpose advertising and to send publicity of any kind and communications for sale or other commercial purposes without your prior request or consent. All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to RED CANARIA LABORATORIOS, without being able to understand assigned to the User any of the exploitation rights over them beyond what is strictly necessary for the correct use of the Web. Ultimately, users who access this website can view the contents and make, where appropriate, authorized private copies provided that the reproduced elements are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any kind of exploitation. Likewise, all trademarks, names or distinctive signs of any kind that appear on the website are the property of RED CANARIA LABORATORIOS, without it being understood that the use or access to it attributes to the User any right over them. The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by the owner of the exploitation rights is prohibited.

3. Privacy Policy

When we need to obtain information from you, we will always ask you to voluntarily provide it to us expressly through the data collection forms on the Web. In the event that the user provides personal data of people other than the user, he agrees to previously inform the people of whom he provides the personal data, of the content of this data protection policy, providing them with, if necessary, a printed copy of it. Likewise, when the data refers to a minor and is provided by the same, RED CANARIA LABORATORIOS will assume that he himself has the consent of the legal guardians, being exempt from any responsibility for the breach of this requirement. On conformity with the expressed in the article. 4 of the LOPDGDD, the user undertakes to provide true, exact, complete and updated data, so that they are truthful and respond to the real situation of the user. The data collected through the forms and the email that you send us requesting information about our services will be incorporated into an automated personal data file with the name of "WEB USERS" for which you are responsible. RED CANARIA LABORATORIOS that will treat the data confidentially and exclusively for the purpose of offering the requested services and the remission of information about our services and projects, with all the legal and security guarantees that it imposes with all the legal and security guarantees imposed by the Regulation (EU) 2016/679 of Data Protection RGPD, Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights LOPDGDD and Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce LSSI-CE.

Purpose For what purposes do we process your data?

RED CANARIA LABORATORIOS informs the User of the existence of a personal data processing created with the data obtained on the website by and for RED CANARIA LABORATORIOS and under your responsibility.
PURPOSES OF TREATMENT

I Enable users to navigate through it, thereby allowing access to the information and content provided on the Platform.
II Contact the user, respond to requests, requests or queries that may arise from the use of the different forms on the Platform.
III Adopt all applicable protection measures in accordance with current regulations, including the possible anonymization of your personal data by applying the appropriate techniques available for this purpose. Therefore, in this area, anonymization and pseudonymization treatments may also be carried out for the better protection of your personal data.
Said file has been created in order to provide information on the provision of the services offered by the Portal.

Deadlines for how long will we keep your personal data?

The personal data provided will be kept for the period determined based on the following criteria:

CONSERVATION CRITERIA

I In general, your data will be kept for these purposes for the time essential and necessary to enable you to navigate correctly and use our platform and the content provided through it to which you access.

Regarding the data associated with your browsing profile, in relation to the analytical cookies that you have accepted as indicated in the cookie policy.
II For the time necessary to correctly attend to your requests and / or specific requests according to each case.
III As long as the user's personal data is processed, including the conservation of such data during the legal terms provided, and regardless of the legitimate basis of treatment.

Legitimation What is the legitimacy for the processing of your data?

The legal basis for the processing of personal data of users is the contractual relationship and the consent of the interested party.

LEGITIMATE BASIS PURPOSES OF TREATMENT

Enable users to navigate through the Platform Your consent and, depending on the case, satisfaction of the legitimate interest, your own or third parties, associated with the proper management, maintenance, development and evolution of the platform, tools, network and information systems associates, allowing its correct operation, functionalities, access to content and services, as well as the general security of all the previous extremes.
Contact the user, respond to requests, requests or queries that may arise from the use of the different forms on the Platform. Your consent.

Adopt all applicable protection measures in accordance with current regulations, including the possible pseudonymization and anonymization of your personal data, applying the appropriate techniques available for this purpose. Compliance with a legal obligation (European Data Protection Regulation) rgpd.

Likewise, the prospective offer of services is based on the consent that is requested from the user, without any case the withdrawal of this consent conditions the execution of other purposes.

Recipients To which recipients will your data be communicated?

The data collected on this website through the corresponding forms will be communicated to other companies that act as managers of personal data processing, and that will only process the data in accordance with the strict instructions that RED CANARIA LABORATORIOS establishes with said managers. In any case, the data will be communicated within the space of the European Union and only for the purposes indicated above. Within the framework of the communications indicated in the preceding paragraph, international data transfers may be made to third countries or international organizations, on which there is a decision on the adequacy of the European Commission regarding them.

Rights What are your rights when you provide us with your data?

To users of the website owned by RED CANARIA LABORATORIOS The rights established in the legislation on Personal Data Protection are guaranteed:

First of all, the user has the right to obtain a confirmation on whether in RED CANARIA LABORATORIOS personal data that concerns you or not are being processed.

Users will have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. .

Users have the right to object to the processing of their personal data, so RED CANARIA LABORATORIOS will stop processing your data, unless there are legitimate, compelling reasons, or the exercise or defense of possible claims.

Users have the power to request RED CANARIA LABORATORIOS that limits the processing of your personal data when the requirements that the EU Regulation 2016/679 RGPD requires are met.

Users have the right to receive in a structured format, of common use and mechanical reading, the personal data that concern them and that they have provided to RED CANARIA LABORATORIOS, or request RED CANARIA LABORATORIOS to transmit them directly to another person in charge when technically possible.
Finally, we inform that any interested party may file a claim with the Spanish Agency for Data Protection, especially when they have not obtained satisfaction in the exercise of their rights.
RED CANARIA LABORATORIOS informs the user of the purposes for which the personal data collected on this website will be used in the various forms:

3.1.) Contact Form.
RED CANARIA LABORATORIOS, informs you that your email address will be entered in an automated file (email) in order to provide you with information about our services and projects or any other information that is requested by email. In accordance with the provisions of the preceding paragraphs RED CANARIA LABORATORIOS undertakes not to assign, communicate, or share the data with third parties without your express approval. Likewise, RED CANARIA LABORATORIOS will cancel or rectify the data when they are inaccurate, incomplete or are no longer necessary or relevant for their purpose, in accordance with the provisions of the EU Regulation 2016/679 European Data Protection RGPD and Organic Law 3/2018, of 5 December, Protection of Personal Data and Guarantee of Digital Rights LOPDGDD.

3.2.) Registration of distribution list offers and promotions.
RED CANARIA LABORATORIOS informs you that your email address will be entered in an automated file (distribution list) in order to provide you with information about our news and offers by email. In accordance with the provisions of the preceding paragraphs RED CANARIA LABORATORIOS undertakes not to assign, sell, or share the data with third parties without your express approval. Likewise, RED CANARIA LABORATORIOS will cancel or rectify the data when they are inaccurate, incomplete or are no longer necessary or relevant for their purpose, in accordance with the provisions of current regulations on data protection. The User may revoke the consent given and exercise the rights of access, rectification, cancellation, opposition, limitation, deletion and portability by going for this purpose to the address indicated below, duly identifying himself and visibly indicating the specific right that is exercised, in the website itself or through mail.

RED CANARIA LABORATORIOS adopts the corresponding security levels required by the Security Measures Regulation approved by Royal Decree 1720/2007, of December 21. Nevertheless, RED CANARIA LABORATORIOS does not assume any responsibility for the damages and losses derived from alterations that third parties may cause in the user's computer systems, electronic documents or files. RED CANARIA LABORATORIOS You may use "cookies" during the provision of services on the website. The "cookies" are physical files of personal information housed in the user's own Terminal. The user has the possibility to configure his browser program in such a way that the creation of cookie files is prevented or warned about it.

Our policy regarding email is focused on sending only communications that you have consented to receive. If you prefer not to receive these messages by email, we will offer you through them the possibility of exercising your right to cancel and waive the receipt of these messages, in accordance with the provisions of Article 22 of Law 34/2002 of Services for the Information Society and Electronic Commerce LSSICE.

4 Procedure in case of carrying out illegal activities
In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and / or the performance of any activity on the Web pages included or accessible through the Web site, they must send a notification to RED CANARIA LABORATORIOS properly identifying yourself, specifying the alleged infractions and expressly declaring and under your responsibility that the information provided in the notification is accurate.

5. Contact details

All notifications and communications between users and RED CANARIA LABORATORIOS They will be considered effective, for all purposes, when they are carried out through postal mail or email or telephone communication.
Address: C / Núñez de la Peña, 92, CP 38203, La Laguna - Santa Cruz de Tenerife.
Phone: 922 256 208
Contact email: administracion@redcanarialaboratorios.com
The user may contact the Data Protection Department to resolve their doubts related to the processing of their personal data at the same postal address provided.

6. Modification and updating of the policy

This policy may be modified at any time, being duly published on this same site, due to changes in legal requirements, jurisprudential changes and, in general, due to changes in the performance and strategy of RED CANARIA LABORATORIOS. The publication and access by users will be made through this same site, understanding that the relationships established with them, prior to the change, will be governed by the rules provided at the time the website was accessed for your establishment.

CANCELLATION AND REFUND CLAUSE

The user or consumer can withdraw from the requested or contracted services, having the right to a refund of the amounts that he had paid, although he must pay to RED CANARIA LABORATORIOS, SLP, the amount generated by the concepts of management expenses and cancellation expenses.

To cancel and request a refund, the client should fill in the form that appears on the website of Red Canaria Laboratorios, SLP. for this purpose. "